Shipping policy
Thank you for choosing LordVita for your health and wellness needs! We strive to offer you the best service when it comes to shipping your products. Please review our shipping policy below to understand how we handle domestic and international orders.
Free Shipping within the USA
We’re excited to offer free standard shipping on all orders within the United States. No minimum purchase is required. All U.S. orders are processed and shipped within 2-5 business days. Delivery typically takes between 7-9 business days, depending on your location. Please note, shipping times may vary during peak periods or due to unforeseen circumstances.
International Shipping
We also offer shipping to most international destinations. However, please note that customers outside of the United States are responsible for the following:
- Shipping costs: The cost of shipping will be calculated at checkout based on the destination and weight of the items ordered.
- Import duties, taxes, or VAT: Any customs fees, import duties, or taxes that are applicable in the destination country are the responsibility of the customer. These charges are assessed by the customs authorities in your country and are not included in the price of the products or shipping fees at checkout.
Please check with your local customs office for details on any additional charges that may apply to your order.
Shipping Time
- Domestic Orders (USA): Orders typically arrive within 7-9 business days.
- International Orders: Shipping times vary depending on the destination. International deliveries typically take between 7-21 business days, but may take longer depending on customs processing or other factors. Please note that delays can sometimes occur due to customs clearance.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track the status of your order using the provided tracking link. If you encounter any issues with tracking, our customer support team is happy to assist you.
Address Accuracy
Please ensure your shipping address is correct and complete at the time of checkout. LordVita cannot be held responsible for delays or undelivered packages caused by incorrect or incomplete addresses. If you notice an error in your address after placing your order, please contact us immediately so we can update the information.
Lost or Damaged Packages
In the event that your package is lost or damaged during shipping, please contact us immediately. We will work with the shipping carrier to investigate and resolve the issue, and ensure that your order is either replaced or refunded.
Questions?
If you have any questions about shipping, including shipping rates to your country, import duties, or any other concerns, please feel free to contact our customer support team at [email address] or visit our Contact Us page.
Thank you for choosing LordVita — we are excited to be a part of your wellness journey!